Privacy & Data

Privacy Policyxbajj Online Casino

Your privacy matters to us. This policy explains exactly what personal data xbajj collects, why we collect it, how we use it, and the rights you have over your own information. We've kept it straightforward so you don't need a law degree to understand it.

Last updated: January 2025

How xbajj Handles Your Data

Six key principles that shape how we approach privacy at xbajj — before you read the full policy below.

Data Minimisation

xbajj only collects the personal data that is genuinely necessary to provide the service. We don't ask for information we don't need, and we don't hold it longer than required.

Secure Storage

All personal data stored by xbajj is encrypted at rest and in transit. We use industry-standard security protocols to protect your information from unauthorised access or disclosure.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data at any time. xbajj makes it straightforward to exercise these rights through your account or by contacting support.

No Data Selling

xbajj does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the platform and comply with legal obligations.

Full Transparency

We tell you exactly what data we collect, who we share it with, and why. No hidden data practices, no vague language designed to obscure what we're actually doing with your information.

Cookie Control

xbajj uses cookies to improve your experience and analyse platform usage. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.

Your privacy is a priority at xbajj. By registering an account or using the xbajj platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use xbajj.

01 Introduction

This Privacy Policy explains how xbajj ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors ("you", "the user") who access xbajj.club or use the xbajj mobile app. We are committed to handling your personal data responsibly and in accordance with applicable data protection laws.

xbajj is an online casino platform serving players in Bangladesh and other permitted jurisdictions. As part of operating a licensed gaming platform, we are required to collect certain personal information to verify your identity, process payments, and comply with anti-money laundering (AML) regulations. Beyond what is legally required, we collect only what is necessary to deliver a smooth, secure, and personalised experience on xbajj.

This Privacy Policy applies to all personal data collected through the xbajj website, mobile app, live chat, email communications, and any other channel through which you interact with us. It should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

02 Data We Collect

The personal data xbajj collects falls into the following categories:

Identity and Contact Data

When you register an account, we collect your full legal name, date of birth, email address, phone number, and residential address. This information is used to verify your identity, confirm your eligibility to play, and communicate with you about your account.

Financial Data

To process deposits and withdrawals, we collect details of your payment method — for example, your bKash or Nagad mobile number. We do not store full payment credentials on our servers; payment processing is handled by our certified payment partners. We may also collect information about your transaction history on xbajj for AML compliance purposes.

Verification Documents

As part of our Know Your Customer (KYC) process, we may request copies of government-issued identification documents such as your National ID card or passport, and proof of your payment method. These documents are stored securely and used solely for identity verification and regulatory compliance.

Technical and Usage Data

When you use xbajj, we automatically collect certain technical data including your IP address, device type, operating system, browser type, session duration, pages visited, and game activity. This data helps us maintain platform security, detect fraud, and improve the user experience.

Communications Data

If you contact xbajj via live chat, email, or any other channel, we retain records of those communications. This helps us resolve disputes, improve our support service, and maintain a record of any commitments made.

Data Category Examples Primary Purpose
Identity Name, date of birth, NID Account verification, KYC
Contact Email, phone, address Account management, support
Financial bKash/Nagad number, transaction history Payment processing, AML
Technical IP address, device, browser Security, fraud prevention
Usage Game history, session data Platform improvement, responsible gaming
Communications Chat logs, email records Support, dispute resolution

03 How We Collect Data

xbajj collects personal data through the following means:

  • Direct collection: Information you provide when registering, completing KYC, making a deposit or withdrawal, or contacting support.
  • Automated collection: Technical and usage data collected automatically when you access the platform, via cookies, log files, and similar technologies.
  • Third-party sources: In some cases, we may receive data from payment processors, identity verification providers, or fraud prevention services to supplement the information you have provided directly.

04 How We Use Your Data

xbajj uses your personal data for the following purposes:

  • To create and manage your xbajj account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To comply with legal obligations including KYC, AML, and responsible gaming requirements.
  • To detect and prevent fraud, cheating, and other prohibited conduct on the platform.
  • To personalise your experience on xbajj, including relevant game recommendations and promotional offers.
  • To send you account-related communications such as transaction confirmations, security alerts, and policy updates.
  • To send you marketing communications about xbajj promotions and new games, where you have given consent to receive them.
  • To analyse platform usage and improve the performance, security, and features of xbajj.
  • To resolve disputes and enforce our Terms and Conditions.

Marketing Communications: xbajj will only send you promotional emails and messages if you have opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by updating your communication preferences in your account settings.

05 Who We Share Data With

xbajj does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: To facilitate deposits and withdrawals, we share necessary financial data with our certified payment partners (e.g., bKash, Nagad, Rocket). These partners are contractually bound to handle your data securely and only for the purpose of processing your transaction.
  • Identity verification providers: To complete KYC checks, we may share identity documents with specialist verification service providers who are bound by strict data protection obligations.
  • Game providers: Some game providers may receive limited technical data (such as a session token) to deliver their games on the xbajj platform. They do not receive your personal identity information.
  • Regulatory and law enforcement authorities: Where required by applicable law, we may disclose your data to regulatory bodies, law enforcement agencies, or courts. We will only do so to the extent required and will notify you where legally permitted.
  • Fraud prevention services: We may share data with third-party fraud detection services to protect the platform and its users from fraudulent activity.

No Third-Party Marketing: xbajj never shares your personal data with third parties for their own marketing purposes. Your contact details will not be passed to advertisers, data brokers, or any other commercial third party.

06 Data Retention

xbajj retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

  • Account and identity data is retained for a minimum of five years after account closure, in line with AML regulatory requirements.
  • Transaction records are retained for a minimum of five years from the date of the transaction.
  • Communications records are retained for up to three years from the date of the communication.
  • Technical and usage data is typically retained for up to 24 months, after which it is anonymised or deleted.

When data is no longer required, xbajj securely deletes or anonymises it so that it can no longer be linked to you as an individual.

07 Data Security

xbajj takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and the xbajj platform.
  • Encryption at rest for sensitive personal and financial data stored on our servers.
  • Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and penetration testing of the xbajj platform.
  • Two-factor authentication (2FA) available for all player accounts.

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your xbajj account has been compromised, please contact our support team immediately at [email protected].

08 Cookies

xbajj uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit xbajj.club.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and game display options to personalise your experience.
  • Analytics cookies: Help us understand how players use xbajj so we can improve the platform. Data collected is aggregated and anonymised.
  • Marketing cookies: Used to deliver relevant promotional content within the xbajj platform. We do not use third-party advertising cookies.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the xbajj platform.

Cookie Consent: When you first visit xbajj.club, you will be presented with a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences. Your choice is saved and can be updated at any time from the cookie settings link in the footer.

09 Your Rights

As a user of xbajj, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at [email protected]. We will respond to all valid requests within 30 days.

Right to Access

Request a copy of the personal data xbajj holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restrict

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing of your data for direct marketing at any time.

Please note that some rights are subject to limitations. For example, we cannot delete data that we are legally required to retain for AML or regulatory compliance purposes. Where we are unable to fulfil a request in full, we will explain why.

10 Minors

xbajj is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data. If you believe a minor has accessed xbajj, please contact us at [email protected] so we can take prompt action.

11 Changes to This Policy

xbajj may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered users via email and display a notice on the platform before the changes take effect. The "Last updated" date at the top of this page shows when the policy was most recently revised.

We encourage you to review this Privacy Policy periodically. Your continued use of xbajj after any changes take effect constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using xbajj and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbajj handles your personal data, please get in touch:

We take all privacy-related enquiries seriously and aim to respond within 30 days. This Privacy Policy was last reviewed in January 2025 and the English version is the authoritative version for all purposes.

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Play Safe on xbajj

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